Preservation of your privacy is important to Nanak Naam and we are committed to letting you know how we use your personal information and to making only responsible use of your data.
References to “we”, “us”, “you” or “our” in this privacy statement are references to Nanak Naam, a registered charity in England and Wales, registered charity number: 1171938.
This statement relates to the various contact types associated with Nanak Naam, including individual contacts, supporters, partnerships, subscribers and volunteers.

1. What personal data we collect

Nanak Naam will ask for some basic personal information from you, in the following situations:

If you sign up as a supporter of Nanak Naam.


• If you sign up as a volunteer of Nanak Naam.

• If you sign up and register your interest to receive communications form Nanak Naam.

• If you enrol for a Nanak Naam online cours.

• If you make a donation to Nanak Naam.

This information will include your full name, email address, address and phone number. We also may ask for some non-personal data (e.g. how you heard about Nanak Naam or the services you are interested in).

You are responsible for making sure you give us accurate and up to date information. If you provide information on behalf of another person, you will need to tell them how to find this privacy statement and make sure they agree to us using their information for the purposes set out in it.

We will also collect personal data when you access the services we offer. Depending on the service you use, the way we collect data is including but not limited to the following:

• Downloadable resources – name, country and email address.

• Event sign up – name, email address, address, phone number, photograph consent for all events and payment details for paid events only.

• Online feedback or research surveys – name, email address, address and phone number.

• Course enrolments – name, email address, address and phone number.

• Donations surveys – name, email address, address and phone number.

In all instances where we collect the data from individuals it’s in order to deliver our charitable services.

2. How we use your personal data

We use your personal information to manage how we communicate with you on our customer relationship management system and/or to provide the services you have requested from us. We never share your information with third parties, unless it is necessary to deliver the service you have requested from us.

Primary examples of this include, but are not limited, to:

• Sharing data with our external event staff or volunteers, including our trainers.

• Sharing data with our event mentors.

• Sharing data with our event venues for security and safety purposes, or to ensure our accessibility obligations are met.

We never share your information with third parties for marketing purposes without asking for specific, unambiguous consent.

From time-to-time, we may use your feedback and attribute it to you (e.g. by quoting a name and organisation alongside the feedback). We take this information from the surveys you are asked to complete, and we do so to talk about our services publicly or demonstrate the impact of the charity to key stakeholders e.g. funders. We never share your information without asking for specific, unambiguous consent. This will be very clear on the relevant forms you complete, or we will email you asking for your consent. If in any case, this consent is not received then your data will not be shared.